Reference

Terms and Conditions That Apply to Your gurutoto Account

These terms set out exactly what you agree to when you open and use a gurutoto account — covering eligibility, payment conduct, account security, and what happens if something goes wrong.

State-by-state eligibilityPayPal, Venmo, Play+ conduct rulesAccount security obligationsDispute and termination processGoverned by applicable US law
gurutoto Terms and Conditions That Apply to Your gurutoto Account
TERMS CONTACT

How to Reach Us About These Terms

If a specific clause is unclear, if you believe a term has been applied incorrectly to your account, or if you need written confirmation of anything in this agreement, our support team handles those requests directly. Reach us through live chat on any page of the site, by email, or through your account's message center — all three routes are logged and responded to in writing so you have a record.

Team online

Live Chat

Open the chat widget from any page of the site. Ask about a specific clause or flag a dispute and we'll respond in writing with a case reference.

Email Support

Send your question or formal dispute to our support address. Email is the right channel when you need a documented response for account or legal purposes.

Account Message Center

Log in, head to your account settings, and open the message center. All correspondence there is tied to your account ID and timestamped for your records.

HOW WE OPERATE

Account Security, Data and Your Rights Under These Terms

These terms do not just describe our rules — they also set out what you can expect from us. We hold your account data in accordance with our privacy policy, and we do not share payment information tied to your PayPal, Venmo, or Play+ transactions with third parties outside of the verification and fraud-prevention processes required to process your payouts. Here is what each area of this policy commits us to.

Data Handling

Your registration data and payment records are stored securely. We use them only for account management, fraud checks, and the identity verification required before a withdrawal clears.

Cookie Use

We use session and analytics cookies to keep your account active and understand how the platform performs. You can manage cookie preferences through your browser settings at any time.

Account Security

You are responsible for keeping your login credentials private. If you suspect unauthorized access, contact support immediately so we can freeze the account and begin a security review.

Requesting Changes or Closure

To update account details or formally request account closure, contact us through the message center or email support. We process closure requests within the window stated in the current policy version.

Common Questions About These Terms and Conditions

These are the questions we hear most often from account holders working through the terms. Each answer reflects how the current version of this agreement actually works — not a general guess.

Access depends on whether online gaming is permitted under New York state law at the time you use the platform. These terms apply to all eligible-state account holders; if your state is not eligible, access is suspended.

No. Your PayPal, Venmo, or Play+ account must be registered in your own name and match your gurutoto account details. Third-party payment methods are a breach of these terms.

Filing a chargeback or payment dispute without first contacting us is a breach of these terms and may result in account suspension while we investigate. Always contact support first.

We post a notice on the platform and update the effective date at the top of this page. Continued use of your account after the update date means you have accepted the revised terms.

Yes. Send a written request through the account message center or email support. We will confirm what data we hold and provide it in the format described in our privacy policy.

Contact support via live chat or email and reference the specific clause in question. We review disputes in writing and respond with a case reference so the exchange is documented for both sides.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.